What is are the return, refund and exchange policies?
Our product are custom-made and are non-returnable.
Due to the sensitive nature of transporting art, returns and exchanges are not offered on original works or other products simply for change of mind. Each product is individually made especially for you and is non-returnable. We make sure that every product is made to your exact requirements. Please double check the quantity in your cart before placing your order as we are unable to offer refunds for items purchased by mistake.
Transporting art products is a delicate matter. Returns and exchanges simply for change of mind are not offered on our products. Do you have doubts about purchasing an artwork or other product because you don't know if it suits you? Schedule an appointment to look at the studio.
We offer refunds or exchanges on lost or damaged items only.
All our products are handled with the utmost care during the packaging process. In the unlikely circumstance of your delivery being damaged in transit, please photograph the packaging before opening it. Please also take a photograph of the damaged product inside.
Send us an email within 14 days to contact@letthecolorsspeak.com and we will replace your product. Print will be replaced with an identical one. For originals or small originals that are damaged during transit, we will replace it with a commission.
